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Posts Tagged ‘Support Services’

How To Transition to a New Managed Services Provider

  The relationship with your Managed Services Provider can encounter rough patches – there may be times when your current IT Managed Services provider leaves you feeling more frustrated than the peace of mind they promised. Sometimes, ending that relationship by walking away will save the company money & time. The lack of attention to…

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Managed Services vs Break/Fix Model (aka ‘the guy’)

  It’s been roughly a year for me in the Managed Services space and I have to say it is a most interesting industry. Equal parts challenge and reward.  Former colleagues of mine in the IT have told me it’s one of the most challenging sales environments in IT. ‘Michael you are in the business…

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